Frequently asked questions


1. What kind of Artwork can I commission from the Kreative lab?

The Kreative lab offers Branding & Logo services or a Visual identity which can include a captivating logo, a colour palette and style that embodies your brand. We also offer to create Marketing and Branding materials such as Business cards, Edm's, Leaflets/flyers and whatever you may need to take your brand further. 

The Kreative lab offers commissioned artworks including but not limited to: Greeting cards, Stationary, Wedding and Save the date invites, Tote bags and Tea towels. 

Get in touch with the Kreative lab to find out more.

2. Can I buy an existing Print or Artwork from the Kreative lab?

It will depend on the specific Artwork you are interested in, please get in touch with us for enquiries. 

3. How long does it take to commission an Artwork?

Each Artwork is unique and is the culmination of a lot of thought, design process and hard work. Please allow an ample amount of time for it's creation. 

Please allow at least 2 - 3 weeks for each Artwork. Depending on the complexity of the Artwork or project, the duration may take longer.

4. What is the Design process?

 Step 1: Get in touch with us - Let us know what you need and what kind of artwork you are interested in commissioning. You may give us a brief of the Artwork you require or we can brainstorm together.

 Step 2: Quotation - Once we have an understanding of the Artwork you require, we can then in turn give you an estimate quotation of our fee. 

 Step 3: The Go Ahead - To give the official go ahead for the Artwork or Project, a 50% non refundable deposit is required as well as a signed copy of our Standard form agreement. 

Step 4: Experiments brewing - Once we've collected all the information we need, we can then begin the design process and create! This process usually takes at least 2 weeks, we will then send you a draft of the Artwork. All Artwork/Projects include 1 complimentary revision round. Please allow at least 3 business days for revisions. 

Step 5: Artwork/Project Finalised - Finishing touches and Presto! 

Step 6: Delivery of Artwork - Once the rest of the invoice has been settled, the Kreative lab will deliver the artwork to you either digitally or via post or in person if we live in the same city (Depending on what you require and our agreement). Please allow 3 business days for delivery.